/1 A lady arguing with game store employee PonFarr.
CAPTION - An actual conversation the writer overheard at Best Buy.
PONFARR - Yes, ma'am. I can do an exchange for this product if it's defective.
LADY - But what about my data? I need the saved games off that disc.
PONFARR - Your game saves aren't stored on the physical disc.
LADY - You mean they're gone? YOU ERASED THEM?
/2 Background is PonFarr trying really hard to be patient with the irate lady. Tina having what looks like an aneurysm. Wedge.
WEDGE - You okay?
TINA - I'm trying as hard as I can not to butt into something that's none of my business.